After the Ticketmaster presale incident resulted in widespread anger, Jonathan Skrmetti announced at a news conference on Wednesday that he was initiating an anti-trust investigation into Ticketmaster.
Although tickets for the tour, which includes three shows in Nashville in May, have not yet been made available to the general public, fans were able to buy them through a special presale event that took place on Tuesday.
Users who wanted to get tickets through Ticketmaster registered earlier this month and watched to see if they would be chosen to obtain exclusive presale codes.
Swift fans, overloaded the Ticketmaster website in an attempt to purchase tickets for the “Blank Space” temporarily shutting it offline. Since before the Covid-19 outbreak this was singer’s first tour.
Taylor Swift fans said there must have been a mistake and reported numerous difficulties on, when the event went live online Tuesday morning. First The online queue was “paused” for hours as fans were shut out of the system and for some users either ended or stopped functioning.
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After stopping the line, Ticketmaster made a formal announcement, stating that there had been “historically unprecedented demand” for the singer’s presale and requesting “patience as we continue managing this massive demand.”
The office of Tennessee Attorney General Jonathan Skrmetti tweeted on Wednesday, “He and his Consumer Protection team will use every possible resource to ensure that no consumer protection laws were violated.
He is concerned about consumer complaints regarding Ticketmaster. He further said in call to reporter.
“There are no allegations at this time about any misconduct against Ticketmaster, but as the Attorney General, it’s my job to ensure that the consumer protection laws and antitrust laws in Tennessee are being honored,”
According to Skrmetti, a prior settlement agreement with Ticketmaster grants the Tennessee Attorney General’s Office. As a result, the office is able to make inquiries and gather data to determine whether further investigation or legal action is required.
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